Terms of Service

These Terms of Service apply to the software, website, and related services Lightbulb Solutions (“Lightbulb,” “we,” “us,” or “our”) provides (collectively, the “Services”). By using the Services, you agree to these terms. If you do not agree, please do not use them.

Lightbulb is building marketplace intelligence software for restaurant operators that sell through third-party delivery marketplaces. The product is under active development. Its features, integrations and availability will change as it develops, and some capabilities described on this website are still being built.

You may use the Services for lawful purposes. You agree not to:

• Attempt to access any part of the Services that is not publicly available to you.
• Interfere with, disrupt, or place an unreasonable load on the Services.
• Probe, scan, or test the Services for vulnerabilities without our written permission.
• Use the Services in a way that violates any applicable law.

Access to the Services is provided to restaurant businesses by arrangement with us. If you use the Services on behalf of a business, you confirm that you are authorized to do so and to share that business’s information with us.

This section describes the rights in the data you provide to Lightbulb and in what Lightbulb creates when operating the Services. How we handle information is also described in our Privacy Policy.

Customer Data. As between you and Lightbulb, you retain whatever rights you have in the data you submit, make available, or authorize Lightbulb to receive through the Services (“Customer Data”). You grant Lightbulb a limited, non-exclusive, worldwide license to host, access, process, transmit, reproduce, transform, normalize, analyze, aggregate, de-identify, and otherwise use Customer Data as reasonably necessary to provide, operate, maintain, secure, support, develop, improve, and enhance the Services and related products and features, subject to these Terms, our Privacy Policy where applicable, applicable law, and applicable third-party marketplace or data-provider restrictions. This license also permits Lightbulb to disclose or make available Customer Data, or information derived from it, including for analytics, benchmarking, and the creation or provision of data products, but only as described in our Privacy Policy and as permitted by applicable law, applicable agreements, applicable third-party marketplace or data-provider restrictions, and your authorization where required.

Lightbulb Data. Subject to applicable law and any restrictions imposed by third-party marketplaces or other data providers, Lightbulb retains all right, title, and interest in and to the Services and the software, schemas, taxonomies, methodologies, models, analytics, normalized data, transformed data, aggregated data, de-identified data, derived datasets, data structures, analytical structures, and data products created by Lightbulb through operation of the Services (“Lightbulb Data”). Lightbulb Data does not include Customer Data in the form provided by you, and nothing in these Terms transfers to Lightbulb rights in underlying Customer Data that you own.

Customer Outputs. Subject to these Terms, you may access and use reports, dashboards, analyses, exports, and other customer-facing outputs that Lightbulb makes available to you through the Services for your internal business purposes. This right does not transfer ownership of the Services, Lightbulb Data, software, methodologies, models, schemas, or other Lightbulb intellectual property.

Lightbulb is an independent company. We are not affiliated with, endorsed by, or sponsored by any delivery marketplace, and nothing on this website should be read as implying otherwise. Marketplace names are trademarks of their respective owners.

The information Lightbulb can show depends on what each marketplace makes available and what a merchant authorizes us to receive, and it may differ between marketplaces.

The figures and analysis Lightbulb provides are intended to help restaurant operators understand their marketplace business. They are not accounting, tax, legal, or investment advice. Figures are derived from the reports and data available to us and may be incomplete; please verify them against your own records before relying on them for important decisions.

We work to keep the Services available and accurate, but because the product is still being developed we cannot promise uninterrupted availability or that every feature will remain the same. The Services are provided on an “as available” basis, to the extent permitted by law.

To the extent permitted by law, Lightbulb is not liable for indirect, incidental, or consequential losses arising from your use of the Services. Nothing in these terms limits any liability that cannot be limited under applicable law.

We may update these terms as the product and our business develop. When we do, we will revise the effective date at the top of this page.

Questions about these terms can be sent to solutions.lightbulb@gmail.com.